Yes, we accept returns. No exchanges. All customers have 30 days from original order date to return item(s).
Contact EzMonsterDeals if you have additional questions not covered by our policies. You can call or email message our company under Contact Us page.
- Please call or message us before returning any items. No items will be returned without prior authorization.
- All returns must be made within 30 days of original order date.
- No used, sampling or worn items will be accepted.
- Any unopened or unused returned item, shall be refunded original price minus S&H charges. We inspect all item(s), that are returned to EzMonsterDeals. All returns, must contain all original contents, products, any promo or free items, and packaging/shipping box.
- No restocking fees for returns will be applied, when purchasing from EzMonsterDeals.com
- For any return in which an item had free shipping, a deduction against the return shall include the cost of the actual shipping amount.
- Customer is responsible for all shipping charges, from EzMonsterDeals to the customer, from customer to EzMonsterDeals. In the event, refunds are rejected, product is returned without authorization and/or otherwise we cannot accept return, then customer is responsible for shipping from EzMonsterDeals back to the customer. EzMonsterDeals does not offer free return shipping.
- EzMonsterDeals is not responsible for any packages that are lost, upon return of mail. Its recommend you pay for a service with tracking. Buyer also has the option to pay for insurance, but its optional.
- We will process your refund within 7 days of receipt. Please allow up to 3-7 business days for the credit to appear back on your account.
- All Returns must be shipped back to: EzMonsterDeals c/o Postal Annex 1822 E Rte 66 A #321, Glendora, CA 91740
- International customer assumes responsibility for any duty, taxes, and customs charges. These costs require payment upon receipt of the shipment. Additionally, international buyers are responsible for all shipping charges applied upon order checkout on EzMonsterDeals.
- All customers agree to pay all charges for any item(s) that are returned, rejected or refused. Charges will shipping charges will be deducted from original purchase price minus any additional charges associated with the return of goods. The above rule also applies to International Customers, including all additional duties, taxes, and customs charges associated with return of goods.
- Non-Returnable Goods: We do not accept returns or exchanges on clothing that has been worn or used, undergarments, jock straps that were used, tried on or removed from sealed package. Reason being, its not permitted per U.S. health code laws and regulations that govern returns on apparel or undergarment type merchandise.
- When customers does not follow these standards will take action, anywhere from police reports, FBI internet fraud complaints, legal court suit, collections agency, etc.
*We reserve the right to change, modify or amend any policy on EzMonsterDeals.com, without prior consent or written notice to our customers.