ITEM NOT AS DESCRIBED?
DID WE MAKE A MISTAKE? Life's not perfect. HOWEVER, If you received your item and you feel its not as described (i.e. totally opposite from what I stated), then contact us right away. We'll make sure to help you in every possible way. We understand stuff happens, even by accident so feel free to email thru Ebay. Hang onto all original packaging and materials, you will need it to return an item.
DID YOU REFUSE A PACKAGE OR FAILED TO PICKUP ITEM AT POST OFFICE?
Circumstances would include the following:
- A package is returned due to undeliverable address at no fault of the seller.
- Rejected without sellers consent.
- Failure to pickup package at post office.
Buyer will be charged all sending & returning shipping charges, plus a 20% restocking fee. Please understand, we are only budgeted for a ONE TIME FREE SHIP to all of our buyers. We want to keep offering FREE SHIPPING to everyone. However, FREE SHIPPING is not FREE to the seller. We must pay for all S&H charges. We will not RE-SHIP any item due to the fault of the buyer.
IF YOU PAY FOR AN AUCTION, THEN BACK OUT BEFORE YOUR ITEM WAS SHIPPED.
If you already paid by Paypal then request a refund BEFORE shipping your item out, then you will be charged a 20% restocking fee. The restocking will be taken out of your original Paypal payment.
SHIPPING TO BUYERS' ORIGINAL PAYPAL PAYMENT ADDRESS ONLY.
No shipping outside your original 'SENT TO' Paypal payment address - no exceptions to this rule!
We cannot accept Paypal plus Ebay emails and notes outside of the system. Once an item is shipped to your original 'SHIP TO' address then it is the buyers responsibility. As stated in the Ebay and Paypal policies for fraud prevention.
BUYERS CAN CHANGE THERE "SHIP TO" ADDRESS PRIOR TO PAYMENT CHECKOUT.
You can change your own address prior to Ebay checkout. Before you checkout, simple hit the edit button. Then type your shipping address.