Email us with any questions or complaints. Returns are accepted within 30 days of receipt of goods.
EzMonsterDeals will offer our customers prepaid return shipping labels. Again, buyer is responsible for all shipping & packaging charges. For any return in which an item(s) was provided a shipping label, then a deduction against the return shall include the cost of the actual return shipping amount.
Customer is also welcome to purchase their own shipping label & packaging materials. Its recommended you pay for a economical service with tracking. Insurance is optional for the customer. EzMonsterDeals DOES NOT reimburse customer for any return shipping charges or packaging products.
No return authorization (RMA) required. We only ask that the customer sends us a notification thru email or contact page, to let us know a return is being sent back.
All returns, must be postmarked within 30 days for ANY return, in original condition, as previously sent to buyer. Buyer pays return S&H. Items are inspected, prior to issuance of refund. All returns, must contain all original original contents, goods, products, any promo items and packaging/shipping box. Our company does not charge any restocking fees.
Any unopened or unused returned item, shall be refunded original price minus any S&H charges. We inspect all return products and upon approval of final inspection, buyer will receive refund.
RETURN ADDRESS
EzMonsterDeals c/o Postal Annex 1822 E Rte 66 A #321, Glendora, CA 91740
ezmonsterdeals@gmail.com please send us a quick notification, that an item is being returned.
EzMonsterDeals does not pay for any return shipping of goods. All return shipping costs are the responsibility of the customer.
NON-RETURNABLE GOODS
Any item opened or used, that is returned is against our Store Rules & Policies. Such returns will be rejected, and customer will not receive a refund.
We do not accept returns or exchanges on clothing, undergarments, jock straps that have been used, tried on or removed from sealed package. Reason being, its not permitted per U.S. health code laws & regulations that govern returns on apparel or undergarment type merchandise.
OTHER RETURN INFORMATION
Any attempts to return goods after 30 days will be rejected. If your return is rejected, its due to the following reasons: item was used, stained, not in original packaging, missing parts/pieces, past the 30 day return policy. If for any reason your return is rejected, then its buyers responsibility to re-claim their items and must pay for re-shipment of goods that was returned.
